ISO/IEC 20000-1:2018 is a leading international standard in the field of Information Technology Service Management (ITSM), representing excellence and quality in the delivery of digital services. This certification aims to ensure that your organization meets the highest standards of performance and quality in the delivery of IT services.


By complying with ISO/IEC 20000-1:2018, organizations can improve IT service management, ensure customer needs are met effectively, and reduce defects and costs. This certification also enhances transparency and risk management, and contributes to customer confidence.


ISO/IEC 20000-1:2018  certification is  the key to a world of benefits and excellence in IT service management. This certification comes loaded with advantages that enable the company to achieve and give the company the opportunity to excel in the advanced and dynamic world of information technology. These advantages of ISO/IEC 20000-1:2018 include:

  1. Quality Guaranteed: ISO/IEC 20000-1:2018 makes quality guaranteed. Ensure customers and business partners that the IT services provided by your organization conform to the highest international standards.

  2. Customer satisfaction: By improving management and quality, you will notice an increase in customer satisfaction. They will trust the services you provide and stay with your organization.

  3. Reduce costs: By improving management processes and improving efficiency, you'll call for lower costs and generate less waste. This provides you with more resources to invest in the growth of your business.

  4. Business expansion: ISO/IEC 20000-1:2018 opens the doors of international markets. You will be able to offer your services and products across borders easily.

  5. Risk Management: A certificate helps you think about possibilities and reduce potential risks, increasing your ability to control unexpected situations.

  6. Sustainable development: ISO/IEC 20000-1:2018 encourages continuous improvement and innovation, contributing to the continued growth of your organization.

  7. More trust and credibility:  Certification increases your organization's credibility in the market and builds the trust of customers and business partners.

 Cubemaster has a standard of excellence and quality in the world of IT service management. We are proud  to have received ISO/IEC 20000-1:2018 certification, a global certification that confirms our commitment to providing IT services with the highest standards of quality and professionalism. 

When you choose to work with Cube master, you choose a partner who stands by you on your journey of success. We provide the best solutions and services based on global best practices and leading technology. Our certification makes us trusted by customers and business partners, and contributes to achieving business goals efficiently and at the lowest costs.